📑 1. Privacy Policy

Privacy Policy – LPC Music Photography Works CIC

Company No: 15166485 (Community Interest Company, UK)

At LPC Music Photography Works CIC, we are committed to protecting your privacy and complying with the UK General Data Protection Regulation (GDPR).

Information We Collect

• Names, emails, phone numbers, and booking details.
• Payment and invoicing details.
• Photos, videos, or audio recorded at events or workshops (with consent).

How We Use Your Data

• To manage bookings, contracts, and payments.
• To deliver creative services (DJ, Photo Booth, PA, Photography, Video, Livestream, Workshops, Studio).
• To provide updates, reminders, and customer support.
• For CIC community reporting (statistics only, no personal data shared).

Data Storage & Security

• Stored securely with password protection.
• Access limited to LPC staff/admin.
• Retained no longer than necessary (normally 6 years for financial records).

Your Rights

• Right to access, correct, or delete your data.
• Right to withdraw consent for photography/video use.
• Right to complain to the ICO.

📧 To request data access or deletion, contact: info@lpcmusicphotographyworkscic.com

📑 2. Cookie Policy

Cookie Policy – LPC Music Photography Works CIC

Our website (hosted by Webador) uses cookies to improve your experience.

Types of Cookies

• Essential Cookies – required for forms and navigation.
• Analytics Cookies – used to track site visits (Google Analytics or similar).
• Social Media Cookies – created if you share content via Facebook, Instagram, or TikTok.

Controlling Cookies

• You can accept/decline via our cookie banner.
• You can also disable cookies in your browser settings.

By continuing to browse our site, you consent to our use of cookies.

📑 3. Website Terms of Use

Website Terms of Use – LPC Music Photography Works CIC

• This site is owned and operated by LPC Music Photography Works CIC.
• All content (text, images, logo, branding) is copyright protected.
• You may not copy or reuse content without written consent.
• We may update or change services, packages, or pricing at any time.
• Use of this website constitutes acceptance of these terms.

📑 4. Disclaimer

Disclaimer – LPC Music Photography Works CIC

• We make every effort to ensure services run smoothly.
• We are not liable for issues beyond our control (power cuts, WiFi failures, venue access).
• We do not accept liability for indirect or consequential losses.
• Clients are responsible for ensuring safe venues, access, and permissions.

📑 5. Client Terms & Conditions

Client Terms & Conditions – LPC Music Photography Works CIC

Bookings & Payments

Deposit (25–50%) required to confirm booking.

• The remaining balance must be paid in full no later than 7 days before the event.
• Payments via bank transfer or agreed method.

Cancellations & Refunds

• More than 14 days’ notice: deposit refundable (minus admin fee).
• Less than 14 days’ notice: deposit non-refundable.
• If LPC cancels: full refund or reschedule offered.

Client Responsibilities

• Provide venue access, safe power supply, and parking.
• Secure any necessary licences for music/recording.
• Respect staff, equipment, and setup times.

Our Responsibilities

• Provide trained, insured, and reliable staff.
• Ensure all equipment is PAT tested.
• Deliver setup and pack-down professionally.

📑 6. Refund & Cancellation Policy

Refund & Cancellation Policy – LPC Music Photography Works CIC

• Deposits are non-refundable within 14 days of event.
• Refunds (if eligible) processed within 14 days.
• Rescheduling available in cases of illness, emergencies, or force majeure.
• If we cancel, full refund or reschedule offered.

📑 7. Safeguarding & Inclusion Policy

Safeguarding & Inclusion Policy – LPC Music Photography Works CIC

• We are committed to protecting children, young people, and vulnerable adults.
• Staff are DBS checked where required.
• All safeguarding concerns are taken seriously and reported to relevant authorities.
• We promote inclusion, equal access, and adapted learning where needed.

📑 8. Health & Safety Policy

Health & Safety Policy – LPC Music Photography Works CIC

• All electrical equipment is PAT tested annually.
• Risk assessments are carried out at venues.
• Venues must provide safe access, fire exits, and facilities.
• Staff follow safe lifting, setup, and crowd-safety practices.

📑 9. Insurance Statement

Insurance Statement – LPC Music Photography Works CIC

• LPC holds Public Liability Insurance (certificate available on request).
• Covers staff, equipment, and participants at booked events.
• Ensures protection for both clients and community projects.

📑 10. Community Interest Statement

Community Interest Statement – LPC Music Photography Works CIC

LPC Music Photography Works CIC is a not-for-profit Community Interest Company.

Our mission is to:

• Reinvest profits into local creative workshops.
• Provide subsidised services for community groups.
• Create training and employment opportunities for disadvantaged people.
• Reduce isolation and promote inclusion through music, media, and photography.

By booking with LPC, you support both your event and the wider community.

🛒 Store Policy – LPC Music Photography Works CIC

Thank you for shopping with LPC Music Photography Works CIC.

By purchasing from our store, you agree to the following terms:

📦 Shipping

• Orders are processed within 3–5 working days.
• Standard UK delivery: 3–7 working days (from dispatch).
• We currently only deliver within the UK.
• You will receive confirmation when your order has been dispatched.

💷 Payments

• Payments must be made in full at the time of ordering.
• All payments are processed securely through our website checkout.

🔄 Returns & Refunds

• You have the right to return your item(s) within 14 days of receipt.
• Items must be unused, in original packaging, and in resaleable condition.
• To start a return, contact us at: info@lpcmusicphotographyworkscic.com
• Once approved, you are responsible for return postage.
• Refunds will be issued within 14 days of receiving returned items.

🚫 Non-Returnable Items

For hygiene and copyright reasons, the following cannot be returned:

• Opened or used photo albums.
• Custom or personalised items (e.g. albums with printed names, event photos).

❌ Damaged or Incorrect Items

• If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue.
• We will replace the item or offer a refund (including postage costs).

🔄 Order Cancellations

• Orders may be cancelled within 24 hours of purchase (if not yet dispatched).
• Contact: info@lpcmusicphotographyworkscic.com to request a cancellation.

🫂 Community Impact

Every purchase from our store helps fund community workshops, training, and creative opportunities through LPC Music Photography Works CIC. Thank you for supporting our