Frequently Asked Questions (FAQs)

General Questions

What services do you offer?

We provide:

  • DJ Entertainment
  • PA System Hire
  • Selfie Photo Booth Hire
  • 360 Video Booth Hire
  • Magic Mirror Booth Hire
  • Photography
  • Creative Workshops
  • Community Event Support

Which areas do you cover?

We cover:

  • Sheffield
  • Rotherham
  • Doncaster
  • Barnsley
  • Chesterfield
  • Worksop
  • South Yorkshire
  • North Nottinghamshire

If your event is outside these areas, please contact us for a quotation.

Are you insured?

Yes. We carry Public Liability Insurance, and our equipment is maintained and safety-checked before every event.

Is your equipment PAT tested?

Where applicable, our electrical equipment is PAT tested to help ensure safety.

Booking Questions

How do I book?

Booking is simple:

  1. Contact us by email or our enquiry form.
  2. Tell us about your event.
  3. We’ll send you a quotation.
  4. Once you accept the quotation, we’ll confirm your booking.

How much deposit is required?

A 25% non-refundable booking deposit is required to secure your booking date.

The remaining balance must be paid no later than 3 days before your event, unless a different payment arrangement has been agreed in writing.

Your booking is not confirmed until the deposit has been received. Once your deposit has been been paid, we will send you a booking confirmation and invoice.

Can I make changes to my booking?

 

Yes. We will do our best to accommodate changes, subject to availability. Additional charges may apply if the changes affect staffing, equipment or event duration.

 

Payment Questions

When should I book?

We recommend booking as early as possible, especially for weddings, school holidays, and weekends, as dates can fill quickly.

 

Can I make changes to my booking?

Yes. We will do our best to accommodate changes, subject to availability. Additional charges may apply if the changes affect staffing, equipment or event duration.

 

Payment Questions

What payment methods do you accept?

We accept:

  • Bank Transfer
  • Debit Card
  • Credit Card (where available)

Payment instructions will be included on your invoice.

 

When is the final payment due?

Unless otherwise agreed, the remaining balance must be paid before 3 days oryour event.

 

Do you provide invoices and receipts?

Yes. All customers receive an invoice, and a receipt can be provided once payment has been received.

 

Event Questions

How long does setup take?

This depends on the service booked:

  • Photo Booths: approximately 30–60 minutes.
  • Magic Mirror: approximately 45–60 minutes.
  • PA Systems: approximately 30–90 minutes.
  • DJ Setup: approximately 45–90 minutes.

We normally arrive early to ensure everything is ready before your event begins.

 

Do I need to provide power?

Yes. Access to suitable electrical power is required. If you are unsure, please let us know when booking.

 

Can your equipment be used outdoors?

Yes, subject to suitable weather conditions and a safe, sheltered location with access to electricity.

 

What happens if equipment develops a fault?

We aim to resolve any issues as quickly as possible. Where practical, we carry spare equipment or replacement items to minimise disruption.

 

Workshop Questions

Do I need previous experience?

No. Our workshops are suitable for beginners unless stated otherwise.

 

What age can attend?

Most workshops are designed for participants aged 16 and over. Younger participants may be accepted for specific sessions with parental or guardian consent.

 

Are all workshop materials included?

Yes. We provide the equipment and resources needed for the workshop.

 

Will I receive a certificate?

Participants who complete the workshop will receive a Certificate of Attendance.

 

Accessibility

Can disabled people attend?

Yes. We aim to make our workshops and services as accessible as possible. Please let us know about any specific requirements when booking so we can discuss reasonable adjustments.

 

Cancellations

What happens if I cancel?

Cancellation terms are explained in our Terms & Conditions. Any refund or transfer will depend on when you cancel and the circumstances.

 

What happens if you need to cancel?

If we have to cancel due to circumstances beyond our control, we will work with you to rearrange the booking or discuss appropriate options in line with our Terms & Conditions.

 

Contact Us

If you can’t find the answer you’re looking for, we’re happy to help.

Email: lpcmusicphotography@gmail.com

We aim to respond to enquiries as quickly as possible.

What payment methods do you accept?

We accept:

  • Bank Transfer
  • Debit Card
  • Credit Card (where available)

Payment instructions will be included on your invoice.